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ZAINO POLISH FAQS PDF Print E-mail

To help you make a more informed decision I have composed a list of frequently asked questions. Please read these carefully and see which ones apply to you.
 

Q: I have never used Zaino. Which products should I order?

A: First of all, you'll need to know if your vehicle's finish has a clear coat or not. To find out, just
put a little mild abrasive polish on a cotton cloth and rub a small spot on the finish. If you see residue on the rag that is the color of your vehicle's finish, you do not have a clear coat.

For clear coated vehicles, I'd suggest ordering one each of Zaino Z2 Show Car Polish for clear coats, Z5 Swirl Remover ( Only if your paint finish has swirls to remove ), Z6 Gloss Enhancer, Z7 Car Wash Soap & ZFX which, if you want to, apply.3 coats within a 24 hour period. Other polishes and waxes take 24 hours to cure but ZFX eliminates the waiting period.

For non-clear coated vehicles, just substitute Z3 Show Car Polish in place of the Z2 Show Car
Polish.
 

Q: Where do I get Zaino?

A: Zaino products are available from www.carpolish.ca or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

After you have checked the order sheet for prices, there is no need to copy or fax it.

All you have to do is e-mail what you would like.  Please include your name, address and phone number and how you would like to pay.

If you use PayPal, a simple request will be made for payment.  If you use VISA or MasterCard, you can be contacted for your number, expiry and security code.

If you wish to fax the info that's OK too.  To ensure your fax has been received, please send an email to indicate a fax has been sent.  Shipping is via Canada Post's Expedited business delivery service. You can also call 905-639-1978. fax number is 905-639-8880.
 

Q: OK, I just receive my Zaino products. What should I do to my paint before applying my Zaino?

A: The first thing you should do is wash your vehicle thoroughly with Dawn (or comparable) dish soap to remove any wax, grease, and oil from your paint. Then, my recommendation is to use a ClayBar to remove any bonded surface contaminants such as rail dust, tree sap, bug marks, or hard water deposits from the paint before applying any of your Zaino products. Using clay is optional, but it really does make a difference!! Click on Application for detailed info.  You could also consider Zaino A-I-O. Check PRODUCTS for more info.
 

Q: How long do I let ZFX & Z2 PRO, or Z3 or Z5 PRO Swirl Remover dry before removing it? How do I know it's dry?

A: If you are using ZFX and Z2, Z3 or Z5 the drying time depends on temperatures and high humidity which can slow the drying process. Normal drying time is 45 to 60 minutes. If you have access to a garage, you can let Zaino polish dry overnight before removing the residue. This insures that it is completely dry. The way to tell whether or not the polish is ready to remove is to take your finger and rub a spot. If the polish smears, it isn't dry. If it wipes away cleanly, it's ready to be removed. If you start removing the residue and it is smeary, just stop and wait another half hour and try again. When Zaino polish is dry, it wipes off almost effortlessly.
 

Q: I wiped my paint down with Z-6, but I have streaks. Why?

A:
Chances are, you used too much Z-6. Z-6 is SUPER CONCENTRATED and you should be able to wipe down an average size car with less than one ounce!! Apply Z-6 sparingly, and work in small sections, rubbing the Z-6 until it dries and gets slick.Also, turn your towel often to be sure that you are
not using a section of it that may be wet with Z-6.
 

Q: Z2,Z3, or Z5 is taking hours to dry. What's wrong?

A: Sounds like you applied it too heavily. A neat trick that helps you get even coats without having to load the polish up on the paint is to dampen your applicator pad with water, spray a couple mists of Z6 on it, then put a few thin stripes of polish on it and spread the polish evenly across the face of the pad with your fingers. The object of applying the polish to your car is to get on thin, even coats. Putting it on heavy only wastes polish, and slows the dry time. Also, keep in mind that cool temperatures or high humidity can lengthen the dry time of Zaino polishes.
 

Q: What is the best way to remove the polish residue?

A: The safest way to remove the residue from your paint is with white, made in Canada or The USA 100% cotton name brand large bath towels, such as Cannon or FieldCrest. Get them in the bath section at any major department store. If you cannot find these brands make sure you purchase quality towels.  Quality towels will cost 12 to 20 dollars.  The towels that you find in auto parts stores, or the auto sections of the department stores are usually not made in the USA, and even though they may say they are 100% cotton, they are not. Some name brands make a lower quality version of their towels for K-Mart, Walmart and other big discount chains. These towels say 100% Cotton but that is not, totally true. The nap is 100% cotton but the backing material has polyester blend in it. So if you press a little to hard on the towel you can get some fine scratches or swirls. The point I'm trying to make is if a lower quality towel is selling in a discount store for $8.00 or less (approximately) it is not the good stuff. Anything other than 100% pure white cotton may scratch your paint finish.You should use white towels because the dyes in colored towels can leave a chemical residue on the paint, and cause streaking. Also, it's important to either remove the stitched borders from your towels, or keep the towels folded in a way that keeps the borders away from the paint. The borders(edges or designs) can scratch your paint, as they may not be 100% cotton.

Wash your towels in hot water, and with a liquid detergent, like liquid Tide, or ALL. Avoid using Powdered detergents, Bleach or any kind of Fabric softeners as these products will leave a chemical residue on your towels that will cause streaking and scratching.
 

Q: Can I use an orbital polisher to apply/remove Zaino Polish?

A: Yes, you can use an orbital to apply Zaino Z2, Z3, or Z5 with ZFX or not BUT I don't recommend it because you waste too much polish that way.. Each time you use an orbital to apply Zaino polish, you are probably wasting as much polish, if not more than you actually applied to the car.

Zaino polish applies easily by hand, especially if you dampen the applicator pad with water and spritz it with Z6 before applying it. If you use an orbital to remove the residue, you should place a white, 100% cotton towel between the pad and the paint, and keep it turned and refolded often so that you are removing the residue with a clean section of towel all the time.

Note: A single orbital pad WILL NOT remove the polish residue from an entire vehicle!! You will have streaks if you don't use a towel, and turn and re-fold it frequently!!


Q: What is the usable shelf life of Zaino products?

A: A 70° room temperature is best for the longevity of Zaino products. Due to the optical additives used, extreme heat or cold can result in a decrease in gloss-enhancing properties.

When stored at average room temperature between 65° and 75° degrees, shelf life is as follows:
      Z-PC     3+ years
      Z-AIO     3+ years
      Z-CS     5+ years
      Z-1     For optimum results, use before 3 years.
      Z-2     For optimum results, use before 3 years.
      Z-3     For optimum results, use before 3 years.
      Z-5     For optimum results, use before 3 years.
      Z-6     5+ years
      Z-7     5+ years
      Z-8     5+ years
      Z-9     5+ years
      Z-10     For optimum results, use before 2 years.
      Z-12     For optimum results, use before 2 years.
      Z-14     For optimum results, use before 2 years.
      Z-16     3 to 5 years
      Z-18     5 years +
      ZFX     For optimum results, keep tightly capped, avoiding moisture. Use before 24 months.


Q: I just received my order including ZFX, but the bottle is only half full. Is this normal?

A: Yes. The vial containing ZFX is less than half full. There are 120 to 140 drops within the vial, which is enough for up to 32 ounces of polish!

The pressure inside a smaller vial would result in unwanted multiple drops. The larger vial is used to prevent waste of our potent product.

When adding ZFX to your polish, simply invert the bottle, and let the drops gently trickle out. Do not squeeze the bottle.

 

Please, feel free to e-mail me, if you need more specific help or your question was not covered here.